Security Framework Enterprise

Enterprise-grade security controls following ISO 27001, SOC 2, and GDPR requirements.

Security-First Architecture: Delegated implements enterprise-grade security controls with zero-trust principles, end-to-end encryption, and comprehensive compliance frameworks.

Data Protection

Encryption Standards

Layer	Standard	Key Management
Data at Rest	AES-256-GCM	Hardware Security Modules (HSM)
Data in Transit	TLS 1.3 exclusively	Perfect Forward Secrecy (ECDHE)
Database	Transparent Data Encryption	Customer-managed keys
Backups	GPG encryption (4096-bit)	Geo-distributed key storage

Data Classification

Classification	Examples	Access Control	Retention
Public	Documentation, marketing	All authenticated users	Indefinite
Internal	System logs, metrics	Role-based permissions	2 years
Confidential	Customer data, API keys	Need-to-know basis	Contract-dependent
Restricted	Auth tokens, PII	Admin + DPO only	GDPR compliance

Identity & Access Management

Multi-Factor Authentication (MFA)

TOTP: Google Authenticator, Authy
Hardware Tokens: YubiKey, RSA SecurID
Push Notifications: Auth0 Guardian
SMS/Voice: Backup only (security limitation noted)

MFA Policy: Mandatory for admin accounts, strongly recommended for all users. Hardware tokens preferred for highest-privilege accounts.

Single Sign-On (SSO)

Protocols: SAML 2.0, OAuth 2.0, OpenID Connect
Providers: Auth0, Okta, Azure AD, Google Workspace
SCIM: Automated user provisioning/deprovisioning
Just-In-Time (JIT): User creation on first login

Role-Based Access Control (RBAC)

Role	Permissions	Use Case
Viewer	Read-only dashboard access	Stakeholder overview
User	Standard workspace access	Daily operations
Manager	Team + workspace management	Department leads
Admin	Organization management	IT administrators
Super Admin	Platform management	Platform operations

Network Security

Infrastructure Protection

DDoS Protection: CloudFlare Pro (20 Tbps mitigation)
Rate Limiting: 100 req/minute per IP (configurable)
Bot Management: Challenge/block suspicious traffic
Geographic Blocking: Configurable by country
WAF: Web Application Firewall with OWASP rules

Virtual Private Cloud (VPC) Architecture

Internet Gateway
       │
   WAF/CDN (CloudFlare)
       │
   Load Balancer
       │
┌──────────────────────────┐
│    Public Subnet         │
│  - Load Balancer         │
│  - NAT Gateway           │
└──────────┬───────────────┘
           │
┌──────────┴───────────────┐
│    Private Subnet        │
│  - Application Servers   │  
│  - API Services          │
└──────────┬───────────────┘
           │
┌──────────┴───────────────┐
│    Data Subnet           │
│  - Database Cluster      │
│  - Redis Cache           │
│  - Backup Storage        │
└──────────────────────────┘

Application Security

OWASP Top 10 Compliance

Vulnerability	Mitigation	Status
Broken Access Control	RBAC + resource-level checks	✓ COMPLIANT
Cryptographic Failures	AES-256 + TLS 1.3 + HSM	✓ COMPLIANT
Injection	Parameterized queries + input validation	✓ COMPLIANT
Insecure Design	Threat modeling + security reviews	✓ COMPLIANT
Security Misconfiguration	Automated scanning + hardening	✓ COMPLIANT

Secure Development Lifecycle

Static Analysis: SonarQube, CodeQL security scanning
Dependency Scanning: Snyk, OWASP Dependency Check
Secret Detection: GitLeaks, TruffleHog in CI/CD
Code Review: Mandatory for all changes (2 reviewers)
Penetration Testing: Quarterly external assessments

Compliance Framework

GDPR Compliance ✓ CERTIFIED

Data Subject Rights

Right	Implementation	Response Time
Right of Access	Self-service data export (JSON/CSV)	Immediate
Right to Rectification	Profile management interface	Immediate
Right to Erasure	Automated deletion workflow	30 days
Right to Portability	Standard export formats	Immediate
Right to Restrict	Processing limitation controls	24 hours

Legal Basis for Processing

Purpose	Legal Basis	Data Types	Retention
Service Delivery	Contract	Usage data, configs	Contract + 6 months
Support	Legitimate Interest	Logs, communications	2 years
Analytics	Consent	Aggregated metrics	13 months
Marketing	Consent	Email, preferences	Until withdrawal

SOC 2 Type II ✓ IN PROGRESS

Trust Service Criteria

Security: Multi-factor authentication, RBAC, encryption, monitoring
Availability: 99.9% uptime SLA, redundancy, disaster recovery
Processing Integrity: Data validation, audit trails, automated testing
Confidentiality: Access controls, employee background checks, NDAs
Privacy: Data handling procedures, consent management

Incident Response

Security Incident Classification

Severity	Response Time	Examples
Critical	1 hour	Active attack, data breach
High	4 hours	Unpatched critical CVE
Medium	1 business day	Failed login attempts
Low	3 business days	Security training issue

Incident Response Team

Incident Commander: CEO/CTO
Security Lead: Lead Engineer
Communications: Marketing/Legal
Technical: DevOps/Engineering
External: Legal counsel, cyber insurance

Breach Notification Timeline

Internal Notification: 1 hour (critical), 4 hours (high)
Management Notification: 2 hours (all severities)
GDPR Notification: 72 hours to supervisory authority
Customer Notification: "Without undue delay" if high risk

Security Monitoring

SIEM Integration

Platform: Elastic Security, Splunk integration
Log Sources: Applications, infrastructure, network devices
Correlation Rules: Custom rules for attack patterns
Alerting: PagerDuty integration for critical events

Security Metrics Dashboard

Metric	Target	Current
Critical vulnerabilities	0	0
Mean time to patch	7 days	4.2 days
MFA adoption (admin)	100%	100%
Security incidents	<5/month	1.3/month
Compliance score	95%+	97%

Contact Information

Security Team

Chief Security Officer: security@delegated.nl
Data Protection Officer: privacy@delegated.nl
Incident Response: incidents@delegated.nl
Bug Bounty: security@delegated.nl

Emergency Contact

Business Hours: 9:00-17:00 CET (Monday-Friday)
Critical Incidents: +31 20 123 4567 (24/7)

Document Version: 2.3 | Last Updated: March 2026 | Classification: Confidential | Next Review: June 2026

For security questions or incident reporting: security@delegated.nl