Introduction to Delegated
Your AI-powered operations platform for e-commerce — delegate the work, keep the control.
What is Delegated?
Delegated is an AI operations platform designed specifically for e-commerce businesses. It provides you with an autonomous AI agent that handles your day-to-day operational tasks — from content creation and email management to order monitoring and customer research.
Think of it as hiring a tireless operations assistant that works 24/7, learns your preferences, and gets better over time. You manage tasks on a visual kanban board, chat with your AI agent in real time, and connect your existing tools like Shopify, email, and social media.
Key Features
| Feature | Description |
|---|---|
| 🤖 AI Agent | An autonomous agent that picks up tasks, executes them, and reports back. Powered by state-of-the-art language models. |
| 📋 Kanban Board | Visual task management with TODO, DOING, and DONE columns. The AI agent monitors and processes tasks automatically. |
| 💬 Dashboard Chat | Chat with your AI agent in real time. Ask questions, create tasks, and get status updates conversationally. |
| 📄 Documents | Store brand guidelines, SOPs, and reference materials that your AI agent uses for context. |
| 🏪 Shop Management | Connect your Shopify store to import products, monitor orders, and automate e-commerce workflows. |
| 📊 Analytics | Track agent performance, task completion rates, and operational metrics. |
Who is Delegated For?
E-commerce Brands
Solo founders and small teams running online stores who need help with content creation, email management, ad creatives, and daily operations without hiring a full team.
Agencies
Digital marketing and e-commerce agencies managing multiple client stores. Delegated lets you scale operations across clients with AI-powered task execution.
Freelancers
Independent e-commerce consultants and virtual assistants who want to multiply their output. Use Delegated to handle routine tasks while you focus on strategy.
Architecture Overview
Delegated consists of three main components that work together:
- Dashboard — The web interface where you manage tasks, chat with your agent, view analytics, and configure integrations. Accessible from any browser.
- AI Agent — The autonomous backend that processes tasks, monitors your connected services, and proactively handles operations. It runs continuously and communicates via the dashboard and notification channels.
- Integrations — Connections to external services like Shopify, email (IMAP), Telegram, and social media platforms. These allow the agent to interact with your existing tools.
Next Steps
- Quickstart Guide — Get up and running in 5 minutes
- AI Agent — Learn how the agent works under the hood
- Kanban Board — Master task management